East Lansing, MI
Utility Billing
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Announcement
Enhanced ZIP Code Validation for Online Payments
To strengthen security and protect your account, our online payment system is being updated with enhanced zip code validation. This improvement helps reduce fraud and ensures that your payment information is accurate and secure.
What You Need to Know
When making a payment, the billing zIP code entered must match the billing zip code associated with your card. This update may require you to re‑enter or confirm your billing zip code during checkout.
For AutoPay Customers
If you’re enrolled in AutoPay, please take a moment to review your stored payment method. To avoid any interruption in scheduled payments, ensure that the billing zip code saved with your card is current and correct.
Have a question?
517-319-6890